As an independent retailer during this period of uncertainty, we are working hard to ensure that our team and our customers remain safe. We are operating our business as usual with additional precautions as guided by the government, WHO, industry guidelines and what we consider to be practical in the circumstances.
We thank you for supporting our small business during this time.
We are operating our warehouse to ensure our team members have plenty of space when working and dispatching your orders. We have also set up hygiene stations along every step of our processes to ensure your package is sent out with the utmost care.
Deliveries will now be contactless, the driver will try to obtain a signature upon delivery, but if this is not possible, the parcel will be left at the premises as per authority to leave instructions or taken to a post office or collection point. Our carriers are taking every initiative to ensure the safe delivery of parcels during this current time.
You may experience a slight delay with the delivery of your parcel, we are dispatching on time and we are working with our carriers to get your order to you as quickly as possible.
We are operating our warehouse with modified hours to ensure our team members have plenty of space when working and dispatching your orders. We have also set up hygiene stations along every step of our process to ensure your package is sent out with the utmost care. With freight and delivery services unaffected at this stage, we are still delivering within Australia and worldwide.
Our team are online 5 days per week during business hours via email and we are in the office to assist with any queries. Feel free to reach out to us or call us directly +61 9195 3150 and our team will be happy to assist!