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About Us
Australian brand The Daily Edited launched in 2014 and has since become a renowned destination for personalised lifestyle accessories.
Committed to creating timeless and chic designs at the cornerstone of everyday life, the TDE collection includes a versatile range of handbags, beauty, travel and tech accessories, with a curated selection of monogramming options to suit each style.
Make it distinctly yours with TDE!
Custom Monogramming
For more information on our custom monogramming service, please click here.
Foreign Languages
We can monogram in languages other than English via our “add your own artwork” personalisation option, we can create a bespoke file for your item to be monogrammed in any language.
Foreign Taxes
For orders outside of Australia, the UK and the US we do not take responsibility for additional tax and import duties in other foreign ports.
Please be aware that packages may be subject to delays and/or additional taxes and duties when shipped to international countries outside of Australia.
We take every effort to ensure a quick and smooth delivery, however we do not take responsibility for any delays and/or extra fees which may be applied via customs and duty offices in the receiving country.
As the recipient, you are liable for all import duties, customs and local sales taxes applied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.
Taxes and duties are calculated per your shipping country.
Gift Cards
You are able to purchase gift cards for our online store here. Gift cards are sent via email, if you would like a hard copy gift card please Contact Us.
In-Store Monogramming
We personalise on the spot at our flagship Sydney store in our standard serif, sans serif fonts and select emojis.
Wait times for in store monogramming range from 10 mins - 1 hour depending on the time you visit our stores. We tend to be busy during peak trading hours such as lunch time and around holiday periods.
International Shipping
Yes! We ship internationally via Fedex, DHL, USPS, TNT Express and Australia Post International for a fast and reliable service (subject to availability).
Please be aware that packages may be subject to delays and additional taxes and duties at the port of entry of countries outside of Australia. We take every effort to ensure a quick and smooth delivery, but we do not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.
Leather
For more information and frequently asked questions on our leather and leather care, please click here.
Logos
We can definitely add your logo to our items! Please fill out the Corporate Request Form and someone from our team will be in contact with you soon.
Monogramming an Item in a Non-Standard Position
We generally monogram our items in the positions as shown on each product on our order screen. If you would like your item to be monogrammed in a different spot please message us and we can see if we can make this happen!
Monogramming Fading
If you are located in Australia and the monogram on your product is fading, feel free to visit us in our Sydney store to have the item re-monogrammed on the spot free of charge.
Alternatively, if you are unable to visit us in-store, please email through to us via our submission form and our team will be able to provide you with instuction as to how your item can be re-monogrammed.
Unfortuantely we are unable to provide this service to our international customers.
Monogramming Other Items
Please note, we do not personalise items from outside of our range.
Packaging
We know that receiving a parcel is half the fun! Your order will arrive in our signature packaging, including a branded dust bag for all leather and vegan products. We can even include a beautifully printed custom note for your gifts purchased online. Please note subject to availability and may vary during peak trade.
Payment Security
Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction and it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express.
Personalisation
For frequently asked questions and FAQs on our personalisation services, please click here.
Pre-Orders
Items that are on pre-order will be dispatched from the dates specified in the product description. This is not a delivery date if you have any questions relating to the delivery process please feel free to contact us via our submission form. If your order contains any items that are on pre-order, we will only be able to dispatch your order until all of the items are ready to go. If you require an in-stock product sooner, please feel free to place a separate order.
Product Care
Our leather range is made from 100% leather. As a general rule, you should take care to avoid rubbing your item against rough or sharp surfaces to minimise scratching. Should your product get wet, remove any residual water immediately with a paper towel, pack loosely with paper and allow it to dry naturally. You may also wish to minimise touching of the monogrammed part of your item, as oils (including natural body oils) may cause the monogramming to fade over time. Find out more about caring for our leather We recommend using a natural solvent such as eucalyptus oil to clean any marks on your TDE product.
Can I Return My Order?
The product must be in its original condition, be unused, have no personalisation applied and be returned within 14 days from the delivery date. Please contact us for any returns.
Please note that TDE does not provide free returns and customers are liable for all retrun shipping charges.
Refunds
If you received the wrong item, or if something is missing from your order, please check your order confirmation to confirm whether we have sent the correct item, if your order does not match your order confirmation please email us via our submission form and we will sort it out for you as a matter of urgency.
Please refer to our terms and conditions for conditions of purchase.
We quality check all of our products prior to dispatch and are confident in what we are packing before we send.
In our stores you are able to check all of your purchases prior to leaving our store to ensure you are 100% satisfied with our providers. If however you have any issues with your purchase we are happy to look at the issue and provide you with a reasonable resolution. We cannot provide a refund or exchange for pure change of mind on product that has been personalised. We cannot provide you with a refund if you have purchased the wrong size phone case.
Please reach out to our team via our submission form for further information.
If you have purchased an item from us without any personalisation we are happy to provide you with an exchange or full refund on the item once returned to us. The item must have a proof of purchase and be in the same condition as when it was sent to you. The item must be returned and initiated within 14 days of delivery to be eligible.
Please reach out to our team via our submission form and we will provide instruction on how to initiate an online return.
Security
TDE ensures that all information collected will be safely and securely stored. Our website uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. You can see that SSL is enabled if there is padlock at the top of your browser.
Faulty Items
If you believe you have received a faulty item, please contact us
Where is Your Product Made?
Our products are designed in Australia and made in China. We worked hard to decide where to produce our items. In China we found the best craftsmen who can achieve high quality products. If you want to find out more about our leather, check out our leather FAQs. Please note that as all our monogramming is done by hand, every item is unique and there may be slight variations.
Wrong Order
If you have ordered the wrong item unfortunately we are unable to exchange or refund the item for you if it has been personalised. TDE cannot be held accountable for the purchase of the incorrect item, as its at the customers discretion to confirm all order details are correct before finalising the order with payment and receiving the order confirmation.
Wrong Sized Phone Case
If you have ordered the wrong size phone case for your phone unfortunately we are unable to exchange or refund the item for you if it has been personalised. TDE cannot be held accountable for the purchase of the incorrect item. We make every effort to ensure you purchase the correct case. For our phone cases each product is labelled as the phone model that it fits in the title and product description, you also receive an order confirmation listing the phone case size you have purchased to double check. In store we also confirm the case you are purchasing and ask you to sign off on your purchase on your receipt.