Our 100% leather products are designed in Australia and manufactured in China. We have worked hard to find and select the best craftsmen who produce only the highest quality leather products.

Please note that as all our monogramming is done by hand, every item is unique and there may be slight variations.

Foil Monogramming

The metallic foil in your monogramming can fade with general wear and tear or if it comes in contact with substances that can react to the composition of the foil, such as perfumes, cosmetics and other chemicals. Excessive rubbing can also cause the metallic foil to fade.

If you are located in Australia and the monogram on your product is fading, feel free to reach out to our customer care team, and our team will be able to provide you with instructions as to how your item can be re-monogrammed.

Unfortunately, we are unable to provide this service to our international customers.

Applied Customisation

For our applied customisation options excessive scratching can affect the personalisation colour. If the product is intentionally bent or folded this also can cause the personalisation to be damaged.

As a general rule, you should take care to avoid rubbing your item against rough or sharp surfaces to minimize scratching. Should your product get wet, remove any residual water immediately with a paper towel, pat loosely with paper and allow it to dry naturally.

We recommend using a natural solvent such as eucalyptus oil to clean any marks on your TDE product.

Please note that different leathers will wear differently and may change appearance over time.